Terms and Conditions
We're proud to offer our customers and retailers great products and great service, please find details below
Initial orders will be accepted strictly on a proforma basis. Any applications for credit will considered only if accompanied by acceptable trade references. If payment is not made by the due date credit terms may be withdrawn. Interest on overdue invoices shall accrue from the date when payment is due until the date of payment at a rate of 2% per month above Natwest Bank's base rate per month from time to time in force and shall accrue after as well as before any judgement.
Any Goods supplied will be covered by the DRPD standard warranty and this may be extended or shortened in accordance with the terms and requirements of the contract. DRPD will within a reasonable time period with respect to the contract and at its own choice either replace, repair, or give credit for Goods found to be faulty in material, design or workmanship within the warranty period for such Goods.
Any claims arising from misuse or mishandling of any Goods supplied will not be entertained.
The Customer does not have exclusive distribution rights of DRPD products in any territory, unless specific terms have been agreed in writing.
DRPD does not offer a drop shipping service to your third party customer.
Timed delivery slots
DRPD will endeavour to meet any specified delivery slot but accepts no responsibility for third party courier companies failing to adhere to allotted delivery slots or time related delivery requirements set out by the Customer. DRPD accepts responsibility for any damages to Goods in transit due to lack of sufficient packaging on products dispatched from DRPD's warehouse.